How Sendsational Works

Sendsational works by using your past and existing customer data to run structured SMS campaigns that bring customers back and generate trackable revenue.

Most restaurants already have thousands of customer phone numbers from past interactions. These customers have already visited your restaurant, but there is usually no system in place to bring them back consistently.

Sendsational turns that unused data into repeat business through a simple, structured process.

Step 1: Use Your Existing Customer Data

We start by working with your existing data sources, including:

  • POS systems
  • Online orders
  • Reservations
  • Call logs

This allows us to reach real customers who already know your restaurant.

Step 2: Build the Campaign

Each SMS campaign is designed with a clear goal: get customers to come back.

Campaigns include:

  • A strong, simple offer
  • A clear message
  • An optional image
  • A unique redemption code

The focus is on clarity and action, not complexity.

Step 3: Send the Campaign

The message is sent directly to your customers’ phones.

Text messages are typically seen within minutes, which allows campaigns to drive immediate response.

Step 4: Customers Redeem the Offer

Customers come into your restaurant and redeem the offer using their unique code.

This makes it easy to track exactly who responded to the campaign.

Step 5: Track Results

Every campaign is measurable.

You can see how many customers returned and how the campaign performed, removing guesswork from your marketing.

Fully Managed Execution

Sendsational is not just a platform. We guide the strategy, messaging, timing, and execution.

This ensures campaigns are consistent, compliant, and focused on results.

Start with a Free Campaign

You can test the process with a free campaign using your existing customer data.

This allows you to see how it works in your own restaurant before committing.

Frequently Asked Questions

What data does Sendsational use?

Sendsational uses past and existing customer data from POS systems, reservations, online orders, and call logs.

Do I need to build the campaigns myself?

No. Sendsational guides the campaign setup, messaging, and execution for you.

How quickly do customers respond?

Most customers see text messages within minutes, which often leads to fast response and same-day visits.

How are results tracked?

Each campaign uses unique redemption codes so you can track exactly how many customers returned.

Can I try it before committing?

Yes. Sendsational offers a free campaign so you can see how the system works.