Compliance & TCPA

SMS compliance & TCPA management

The scary part, handled. We manage consent, opt-outs, and the TCPA, carrier, and state-law rules on every text we send for you.

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Text with confidence — we keep it clean

Text-message marketing is powerful, but it’s regulated: the TCPA, CTIA and carrier guidelines, and a growing patchwork of state laws (like Florida’s FTSA) all govern how you can message. Get it wrong and it’s costly. We build compliance into every campaign so you don’t have to become an expert.

This is also why franchises and multi-location brands rely on us — managing consent and opt-outs across many locations is exactly the hard part we take off your plate.

What we do

Consent & opt-in

We confirm every list is properly opted in before a single text goes out.

STOP/HELP handling

Opt-outs are honored instantly and correctly on every send.

TCPA & state law

We follow federal, carrier, and state texting rules — and keep up as they change.

FAQ

Common questions

Is SMS marketing legal?

Yes, when it's done right. Marketing texts need prior consent under the TCPA, every message must honor STOP, and some states add their own rules. We build that compliance into every campaign so you don't have to become an expert.

What is the TCPA?

The Telephone Consumer Protection Act — the federal law governing marketing calls and texts. It requires prior consent to message someone and the ability to opt out at any time.

Who is responsible for consent — me or Sendsational?

It's shared. You're responsible for how your list was collected and for lawful consent; we help you follow best practices and manage opt-outs on every send.

What happens when someone replies STOP?

They're removed from messaging immediately, and every future campaign honors that opt-out automatically.

Do state texting laws matter?

Yes. Several states have their own texting and telemarketing rules on top of the federal TCPA — like Florida's FTSA. We account for them so your campaigns stay compliant wherever your customers are.

Do I have to manage any of this myself?

No. We build consent, opt-out handling, and TCPA and carrier rules into every campaign, so compliance is handled for you.

Explore more

Managed SMS marketingThe whole done-for-you service — strategy, copy, artwork, sending, and tracking.How it worksSee how a campaign goes from idea to redemption in a few simple steps.All industriesDone-for-you text marketing tailored to your business — every vertical.RestaurantsFill slow nights and bring guests back with picture-coupon texts.FranchisesBrand-consistent campaigns and per-location reporting, everywhere you operate.FreeStart freeClaim your first 5,000 texts — we write, send, and track it. No commitment.

Your first 5,000 texts are on us.

We write it, send it, and track every redemption — done for you. No commitment.

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