About our services

Sendsational is a done-for-you, managed text message (SMS/MMS) marketing service. We help businesses across the United States plan campaigns, write copy, design artwork, schedule and send messages, manage opt-outs, and measure results. We are a managed service, not self-serve software.

Eligibility and accounts

You must be at least 18 years old and authorized to act on behalf of the business you represent. You agree to provide accurate information and to keep it up to date.

Use of the website

You may use the Site for lawful purposes only. You agree not to misuse the Site, interfere with its operation, attempt to gain unauthorized access, or use it to violate any law or the rights of others.

Free-text offer

Our introductory offer (for example, a number of free text messages for new clients) is provided at our discretion, may be subject to eligibility and reasonable-use conditions, and may be changed or withdrawn at any time. The offer is not a guarantee of any particular marketing result.

Your responsibilities and messaging compliance

Because we send messages on your behalf, you are responsible for ensuring that every contact you provide has given the consent required by law to receive marketing texts, and that your lists were obtained lawfully. You agree to comply with all applicable laws and guidelines, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM, state texting and telemarketing laws, and carrier and CTIA messaging guidelines. We help you follow best practices and manage opt-outs, but responsibility for the lawfulness of your contact lists and offers rests with you.

No guarantee of results

We work hard to produce strong campaigns, but marketing outcomes depend on many factors outside our control. We do not guarantee any specific level of opens, redemptions, sales, or revenue. Statistics on the Site are illustrative and based on general industry and past-campaign experience.

Intellectual property

The Site and its content — including text, graphics, logos, and artwork we create — are owned by Sendsational or our licensors and are protected by law. Artwork and campaign materials we produce for you are provided for use in your Sendsational campaigns; please contact us regarding other uses. You retain ownership of the content and customer data you provide to us.

Third-party links

The Site may link to third-party websites or services we do not control. We are not responsible for their content or practices, and your use of them is at your own risk.

Disclaimers

The Site and services are provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, Sendsational will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising out of or relating to your use of the Site or services.

Indemnification

You agree to indemnify and hold Sendsational harmless from claims, damages, and expenses arising out of your contact lists, your offers, your use of the services, or your violation of these terms or applicable law.

Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any disputes will be handled in the state or federal courts located in New York.

Changes to these terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site or services after changes take effect constitutes acceptance of the updated terms.

Contact us

Questions about these terms? Reach us at: